If your product gets damaged during shipping or it isn’t as described before, we offer full refund or exchange of the product. Please contact us within 30 days of receiving the product and we will gladly help you with your request. Our customer service will review the refund request and will send further instructions if the return is approved.

Please contact our Customer Support by reaching us by email or contact form on the site and to start the return/refund process. Please include the following information:

  • Order number

  • Proof of purchase

  • Video or photo of the faulty product (if applicable)

  • Complete delivery address

  • Contact telephone number

That’s why, sculptures & figures are one of the most sensitive to damage product in our store, for full refund or exchange we need to have proof of damaged or incorrect product which you received.

If your package is not delivered after 30 days, please contact us with the number of order about the request.

Feel free to contact us with any further questions about return & shipping policy by using [email protected]